The Impact of Cargo Volume and Ship Type on Maritime Service Efficiency: A Case Study of PT Buana Lintas Lautan Tbk, Indonesia

Abstract

Ports are a vital element in ensuring the smooth running of trade activities, particularly in the process of loading and unloading goods. The duration of loading and unloading at a port varies from a few hours to several days, depending on the volume and type of cargo, as well as the efficiency of available port facilities and equipment. PT Buana Lintas Lautan Tbk Tanjung Priok branch, which operates in ship agency services, needs to improve service efficiency to overcome this problem. This research aims to evaluate the influence of ship type and volume of cargo on ship turnaround time , as well as analyze the combined impact of these two factors. Using quantitative methods with primary data obtained from documentation and literature studies, as well as data analysis through descriptive statistics, classical assumption tests and linear regression. The research results show that the variables of ship type and volume of cargo simultaneously influence service time with a calculated F value of 16.546 > F table 3.34. However, only the volume of cargo has a significant positive effect on service time, while the type of ship does not show a significant effect. In conclusion, the volume of cargo significantly influences the service time of ship arrival and departure, while the type of ship does not have a significant effect.