The Challenges of Officers Crew at PT. Arjuna Samudera Indonesia

Abstract

Abstract— Indonesia, as a maritime country, contributes significantly to the global supply of seafarers. However, traditional seafaring nations have seen a decline in the number of officers. This research employs a qualitative methodology, using data collection methods such as document analysis, in-depth interviews, and focus group discussions. The changing preferences and habits of Generation Z in Europe and America show a shift toward employment on land or in ports. The harsh and dangerous conditions of life at sea have led Generation Z to seek work onshore instead. PT Arjuna Samudera Indonesia, as one of the key players in outsourced crew management, focuses on addressing the existing gaps in the recruitment process, skill development, and the factors influencing the supply and promotion of seafarers. Additionally, the shortage of seafarer officers, as highlighted in the MLC 2006, and the impact of the COVID-19 pandemic present further challenges for the organization. This research aims to assess the role and crew management model employed by PT Arjuna Samudera Indonesia, along with current industry practices, while proposing solutions to improve the recruitment model for sustained growth in the maritime sector. The methodology used in this research is qualitative.